Testimonials

I've had a consistently positive experience with Melbourne Residential Property Management, and I want to specifically commend Carmelo for his exemplary service. What stands out is Carmelo's remarkable responsiveness and efficiency in addressing any concerns related to the property. He consistently demonstrates a proactive approach to ensuring customer satisfaction, swiftly resolving issues with ease. Carmelo's friendly demeanor and commitment to excellence have significantly contributed to making my renting experience stress-free and enjoyable. I confidently recommend Melbourne Residential Property Management, and I'm genuinely grateful for Carmelo's dedicated service.

In 10 years of renting in Melbourne, my experience with REA is... very underwhelming. Carmelo is the one exception. Any problem that came up, he was always responsive, helpful, accommodating, even going the extra amile. He's the first REA to make me feel he actually cares about tenants.

Carmelo was probably the best property manager I’ve had, you can tell he really cares about and looks after his clients well - thanks for everything!

We had a very positive experience working with Carmelo. At every point in the property purchasing process, Carmelo accommodated our needs and assisted us beyond what we were expecting from a real estate agent. We feel as first home buyers we could not have hoped for a better agent to engage with in this daunting process. Carmelo was utterly professional in his demeanour and reliable in his communication. When things became stressful in the process, Carmelo was generous with his knowledge and support, alleviating the pressure on us as first home buyers. We are confident that Carmelo creates a positive experience for buyers and sellers alike. We have chosen Carmelo to manage our property based on our dealings with him. Thanks Carmelo!

Carmelo has been a good help during my tenancy. All things are sorted within 2-3 business days without major issues. 5 stars 🌟

I could not recommend Carmelo enough. He was always willing to go that bit extra to help us get the purchase over the line. Even after the sale, Carmelo went out of his way to give me access to the site. He was very knowledgeable in and of the area, and gave us plenty of insight on how to get more information. Once again, I could not recommend him any higher. Thanks for all your help, Carmelo. Both Kirsten and I will call you first, should we have any need for an estate agent. Take care. Matthew and Kirsten.

Rented an apartment for 3 years through Ernie who was super helpful and attentive from the very get go. I had no issues whatsoever in comparison to my current agent. MRPM deserves recognition in their professionalism and I definitely would recommend for rentals.

Ernie managed our property for many years and he never stopped surprising us with the results achieved. We recently engaged Carmelo and he re-tenanted our property in no time at above expected rent. Overall we find the team at MRPM to be very experienced, professional and always ready to go an extra mile!

We've had great experience with Carmelo Caputa throughout our lease period of 12months. Carmelo is highly professional and experienced in this field. He was available to answer queries or provide additional information, whenever we contacted him. Unlike other real estate agents, who only look at landlord's interest, as renters we felt equally represented with Carmelo, even in such difficult renters market. We will for sure recommend Carmelo and his team from MRPM for real estate needs.

Carmelo was professional and hard working with selling our family home. His background knowledge and experience, guidance and advice was greatly appreciated at a very emotional time. I would highly recommend him to any potential vendors looking for honesty and reliability to get results.

Carmelo was extremely professional, always reliable, punctual and well presented. I would highly recommend him to anyone. Thank you so much Carmelo. It's been a pleasure

Carmelo and MRPM were incredibly helpful in the sale of my property in Essendon. Carmelo's knowledge of the local area helped me achieve an above asking price sale for my apartment. I would highly recommend him and MRPM to anyone who is thinking of selling their house.

I was pleased to have worked with Carmelo for the short term he had with me. Carmelo's service speaks for itself, truly; he's definitely been my most trusted and accountable property manager. Always on standby and ready to be at your service. I would definitely recommend as a property managed. Thanks for all recently work, Carmelo.

We've had Ernie looking after our properties for almost 10 years. We had others prior to that. I would highly recommend Ernie and his team for excellent service, prompt follow up and attention to detail. We've had good tenants and hardly any vacancy. Bottom line, it's good for the bottom line.

I rented a property with Carmelo for two years and had an excellent experience. He was always quick to get back to me if I had any issues and was very accommodating.

Carmelo was my property manager for about a year and a half. I can sincerely recommend going through MRPM after having moved on from the particular property I was renting from them. Carmelo was always reliable, honest, trustworthy and friendly. If I needed anything addressed, it was done so quickly. We left on great terms. Carmelo went out of his way to assist me in making sure my bond was returned in full and that I had a safe and healthy house to live in during my time there. Thank you so much for all of your support Carmelo, we'd happily lease from you again :)

Had the best experience with Carmelo through Melbourne Residential Property Management. Carmelo was very approachable and professional during each communication. Any property related issues were resolved within timely manner. Would recommend renting through their service anytime.

Sincere, provided information of properties and replied questions within minutes. Remind me one week before settlement for final inspection. Didn't get this from my last house sales. Very satisfy with his services.

Working with Carmelo has been fantastic. Very professional and got the result we were after!

Just purchased my first property with MRPM, really fantastic service! Carmelo gave exceptional service, and was very communicative throughout the settlement… can definitely recommend

Extremely knowledgeable re the building, the location and in particular the apartment. All queries are answered promptly and efficiently. The sale was handled smoothly, the final inspection was very thorough due to Carmelo’s knowledge, the settlement was short term and again went smoothly.

With help of Carmelo and the team, the renting experience was very easy and smooth. Very professional and responsive regarding all the matters. I would definitely recommend for any rental need.

Ernie took over our NRAS Property from a property manager who closed up there doors and went missing. Without any tenant information and NRAS forms. Ernie went far and beyond to get all information and documentation in order, for our property to qualify for our NRAS payments and tax offsets. I couldn't thank Ernie enough for getting us out of the whole we were left in. Thanks Again Ernie

Ernie has been my property manager over the years. His professional customer service is fantastic, always very responsive and helpful.

As far as realestate agents go , Carmelo has set a whole new benchmark, exceeded my expectations. I really appreciated how he was on top of things, and kept me informed every step of the process ,he was so communicative, informative and helpful. I felt very comfortable and fully supported the whole way through I highly recommend Carmelo and his team as they are through , professional with a personalised service

Excellent service and integrity. A hard-working agency that is customer-focused. Couldn't find a better agent! Highly recommended Carmelo Caputa!

We really appreciate the service and support we got from MRPM, during our stay in one of their property. They are very professional and organised, specially thanks to Mr. Carmelo Caputa, very helpful and customer-focused. Definitely recommend MRPM service.

Carmelo was fantastic throughout my experience with renting. He was understanding, kept in consistent communication and highly professional. I have no doubt you will be in good hands whether you're a landlord or tenant!

I recommend this business without reservation. Carmelo Caputa provides exceptional service and attention to detail. He made the task of leasing my new property straight forward and hassle-free, even during COVID! As a first-time landlord, I appreciated his professionalism and prompt response to my queries and his thoroughness with following up on all maintenance issues. For example, not only was my property was on the market literally within a few hours, I was confident that my property was being advertised competitively in the best possible media and was updated on a regular basis. I was pleased with the care and consideration taken in finding suitable tenants and felt assured that the property was being maintained well. Thank you Carmelo for your time and advice having many years' experience in the field which also helped me when I was selling another property!

More than thankful for Mr Carmelo Caputa support! excellent customer services, absolutely punctual and professional. A very incredible service, helpful and kind all the time we needed.

Even though our tenancy had a turbulent start owing to a plethora of issues within the property, Ernie made it smooth and bearable. He’s extremely considerate, resourceful and responsive. A thorough professional who understands and owns up to all his responsibilities as a property manager.

Good professional services are hard to come by, and I have only been impressed working with Ernie. Highly recommend. Great operator.

MRPM were top shelf property management to rent from. Professional and prompt with queries and great at following up . I would highly recommend the team to anyone looking at renting on the North/West side of town. Thanks Ernie and Carmelo.

Ernie is an amazing agent who goes above and beyond for his tenants. From start to finish he was fantastic. Extremely professional and caring, friendly and always helpful. I would have no hesitation in recommending Ernie as an agent.